Support

Known limitations & troubleshooting

Overflow works by reading the accessibility tree, which has real edges. Here's what to expect and how to fix the common issues.

Known limitations

Some popover-style items open through the app, not in place

Most menu bar items expose a proper accessible menu, which Overflow mirrors directly. A smaller number of apps use a custom popover instead of a real menu. When Overflow can't read a popover through the accessibility tree, it falls back to opening that item from inside its own panel via the app itself, rather than mirroring the popover natively.

Physical reordering is limited on Tahoe

Earlier menu bar managers could drag status items into a new order because those items lived in real, moveable windows. Tahoe no longer creates a window for overflowed items, so Overflow can reorder how items appear inside its own panel, but it can't always drag an item's real on-screen position in the system menu bar itself.

Troubleshooting

Overflow isn't detecting a hidden icon

  1. Open System Settings → Privacy & Security → Accessibility, and confirm Overflow is enabled.
  2. Open System Settings → Privacy & Security → Screen Recording, and confirm Overflow is enabled.
  3. Quit and reopen Overflow after granting either permission — macOS doesn't always apply it live.
  4. Quit and reopen the app whose icon is missing; Overflow reads live state, not a cache.

Permission re-grant after an update

macOS occasionally revokes Accessibility access after an app update if the binary's signature changes. If Overflow suddenly stops detecting items after an update, remove and re-add it in System Settings → Privacy & Security → Accessibility.

Contact

Can't find what you need here? Email support@kepptic.com and we'll get back to you.